Annual Disaster Recovery and Business Continuity Test

Scheduled for Nov 15, 23:00 PST - Nov 16, 02:00 PST

Scheduled

We will be conducting our annual Disaster Recovery testing which will result in us taking our system offline for a short period of time. We perform this test annually to ensure we can provide ongoing access to our product suite in the event of a major disaster.

As part of this test, please be advised that the full HouseCanary and ComeHome product suite will experience intermittent downtime starting at 11pm PT on Saturday, November 15th for approximately 3 hours.

Posted Oct 16, 2025 - 11:46 PDT

This scheduled maintenance affects: Platform and Developer Center, Data Explorer - Analytics API, Data Explorer - Web Application, Property Explorer - Web Application, Property Explorer - API, Order Manager - Web Application, Order Manager - API, Portfolio Monitor, Acquisition Explorer, CanaryAI, ComeHome, and Bulk Property Data.