HouseCanary Status

System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Data Explorer - Analytics API Operational

Property Explorer API (fka Value Report API) Operational

Property Explorer (fka Value Report Website) Operational

Platform Operational

Account Manager Operational

Order Manager Web Operational

90 days ago

99.78 % uptime

Today

Order Manager API Operational

90 days ago

100.0 % uptime

Today

Lead Feed Operational

HouseCanary.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

HouseCanary.com Uptime

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API Uptime

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Account Manager

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Platform

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Past Incidents

Sep 16, 2021

No incidents reported today.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

Partial Outage across HouseCanary Applications

Resolved - All applications continue to be operational and perform normally.
Sep 10, 08:15 PDT

Monitoring - A fix has been implemented and we are monitoring the results. All applications are fully operational and performing normally at this time.
Sep 10, 07:59 PDT

Identified - We’ve identified an issue with one of our service providers and are putting in a temporary fix to restore normal operations. Application availability is intermittent.
Sep 10, 07:54 PDT

Sep 9, 2021

Outage Across HouseCanary Web Applications

Resolved - All applications continue to perform normally and continue to be fully operational.
Sep 9, 00:44 PDT

Monitoring - We identified an issue with Cloudflare, one of our service providers. We have put in a temporary fix to bypass this service until the underlying issues have been resolved.

All applications are now fully operational and are performing normally. We will continue to monitor the situation and will remove our temporary fix once the underlying issues have been fully resolved.
Sep 8, 23:55 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 8, 23:22 PDT

Investigating - We have identified an issue preventing access to HouseCanary web applications. We are currently taking steps to resolve the issue.
Sep 8, 23:22 PDT

Sep 8, 2021

HouseCanary Solutions - Scheduled Maintenance and Upgrades

Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:03 PDT

Scheduled - We will be performing scheduled maintenance and making a few upgrades to our applications at this time.
Sep 8, 10:10 PDT

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

Sep 2, 2021

Partial Outage across HouseCanary Applications

Resolved - The underlying issues at our service provider have been resolved. We have removed our temporary fix and all applications continue to perform normally and continue to be fully operational.
Sep 2, 15:35 PDT

Update - All applications continue to perform normally and are fully operational while we await final resolution from our impacted service provider.
Sep 2, 12:49 PDT

Monitoring - We’ve put in a temporary fix to bypass Cloudflare, our impacted service provider. All applications are operating normally and we are monitoring the situation closely.

We will leave this incident open until underlying issues are resolved, but all applications have been set to Operational.
Sep 2, 06:56 PDT

Identified - We've identified that one of our main service providers (Cloudflare) is experiencing issues, resulting in our web applications being inaccessible. We are determining if we can remediate the issue on our end.
Sep 2, 06:15 PDT

Investigating - HouseCanary web applications are currently inaccessible. We are currently investigating the issue.
Sep 2, 02:47 PDT

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