System Status
All Systems Operational
Data Explorer - Analytics API Operational
Property Explorer API (fka Value Report API) Operational
Property Explorer (fka Value Report Website) ? Operational
Platform ? Operational
Account Manager ? Operational
Order Manager Web ? Operational
90 days ago
99.78 % uptime
Today
Order Manager API ? Operational
90 days ago
100.0 % uptime
Today
Lead Feed Operational
HouseCanary.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
HouseCanary.com Uptime
Fetching
API Uptime
Fetching
Account Manager
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Platform
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Past Incidents
Sep 16, 2021

No incidents reported today.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Resolved - All applications continue to be operational and perform normally.
Sep 10, 08:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results. All applications are fully operational and performing normally at this time.
Sep 10, 07:59 PDT
Identified - We’ve identified an issue with one of our service providers and are putting in a temporary fix to restore normal operations. Application availability is intermittent.
Sep 10, 07:54 PDT
Sep 9, 2021
Resolved - All applications continue to perform normally and continue to be fully operational.
Sep 9, 00:44 PDT
Monitoring - We identified an issue with Cloudflare, one of our service providers. We have put in a temporary fix to bypass this service until the underlying issues have been resolved.

All applications are now fully operational and are performing normally. We will continue to monitor the situation and will remove our temporary fix once the underlying issues have been fully resolved.
Sep 8, 23:55 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 8, 23:22 PDT
Investigating - We have identified an issue preventing access to HouseCanary web applications. We are currently taking steps to resolve the issue.
Sep 8, 23:22 PDT
Sep 8, 2021
Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:03 PDT
Scheduled - We will be performing scheduled maintenance and making a few upgrades to our applications at this time.
Sep 8, 10:10 PDT
Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

Sep 2, 2021
Resolved - The underlying issues at our service provider have been resolved. We have removed our temporary fix and all applications continue to perform normally and continue to be fully operational.
Sep 2, 15:35 PDT
Update - All applications continue to perform normally and are fully operational while we await final resolution from our impacted service provider.
Sep 2, 12:49 PDT
Monitoring - We’ve put in a temporary fix to bypass Cloudflare, our impacted service provider. All applications are operating normally and we are monitoring the situation closely.

We will leave this incident open until underlying issues are resolved, but all applications have been set to Operational.
Sep 2, 06:56 PDT
Identified - We've identified that one of our main service providers (Cloudflare) is experiencing issues, resulting in our web applications being inaccessible. We are determining if we can remediate the issue on our end.
Sep 2, 06:15 PDT
Investigating - HouseCanary web applications are currently inaccessible. We are currently investigating the issue.
Sep 2, 02:47 PDT