Identified - We are currently experiencing an outage in the Tucson, AZ MSA related to the MLS of Southern Arizona. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.

Jan 06, 2026 - 08:01 PST
Identified - We are currently experiencing an outage in the Miami-Fort Lauderdale-West Palm Beach, FL MSA related to Miami MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.

Dec 19, 2025 - 10:52 PST
Identified - We are currently experiencing an outage in the St. Louis, MO-IL and Cape Girardeau, MO-IL MSAs related to the Mid America Regional Information Services (MARIS) MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.

Dec 16, 2025 - 14:09 PST
Platform and Developer Center Operational
Data Explorer - Analytics API Operational
Data Explorer - Web Application Operational
Property Explorer - Web Application Operational
Property Explorer - API Operational
Order Manager - Web Application Operational
Order Manager - API Operational
Portfolio Monitor Operational
Acquisition Explorer Operational
CanaryAI Operational
ComeHome Operational
Monthly AVM Data Refresh Operational
Bulk Property Data Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Resolved - This issue has been resolved, and the HouseCanary API is operating normally. Clients should no longer experience connection errors. We apologize for any inconvenience and thank you for your patience. If you continue to have issues, please contact our support team.
Sep 30, 19:12 PDT
Investigating - We are currently investigating an issue causing some clients to experience connection errors when accessing HouseCanary APIs. Our team is actively working to identify the cause and restore normal service. We will provide an update as soon as more information is available.
Sep 30, 18:26 PDT
Resolved - The October AVM processing has been completed
Sep 30, 17:00 PDT

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.