MLS Outage - RealMLS (fka Northeast Florida MLS)
Incident Report for HouseCanary
Resolved
The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSA can expect increased lead and update volume.
Posted Sep 13, 2024 - 13:29 PDT
Identified
We are currently experiencing an outage in the Jacksonville, FL MSA related to RealMLS (fka Northeast Florida MLS). Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.
Posted Sep 05, 2024 - 09:42 PDT
This incident affected: Property Explorer - Web Application, Property Explorer - API, and Acquisition Explorer.