MLS Outage - OneKey MLS

Incident Report for HouseCanary

Resolved

The issue has been resolved. Acquisition Explorer clients that have buyboxes enabled in the impacted MSAs can expect increased lead volume.
Posted Jan 09, 2026 - 10:16 PST

Identified

We are currently experiencing an outage in the Kiryas Joel-Poughkeepsie-Newburgh, NY MSA and parts of the New York-Newark-Jersey City, NY-NJ MSA related to OneKey MLS. Delivery of new listing information and updates specific to this MLS will be delayed until the outage is remediated. In addition, information related to this MLS will be limited within our applications until this has been resolved.

We will provide an update once we have identified a resolution timeline.
Posted Dec 18, 2025 - 09:51 PST
This incident affected: Property Explorer - Web Application, Property Explorer - API, Portfolio Monitor, Acquisition Explorer, CanaryAI, and ComeHome.
← Current Status Powered by Atlassian Statuspage