Platform experiencing service issues

Incident Report for HouseCanary

Resolved

This incident has been resolved.

Posted Aug 01, 2018 - 13:39 PDT

Monitoring

We are monitoring results.

Posted Aug 01, 2018 - 12:23 PDT

Update

We have updated the match and append service. Jobs in the 'Processing' state have completed.

Posted Aug 01, 2018 - 12:23 PDT

Identified

We have identified the issue.

Posted Aug 01, 2018 - 12:07 PDT

Investigating

The match and append service is experiencing system issues. We are actively working to resolving them. Any new job submitted will be stuck in the 'Created' state.

Posted Aug 01, 2018 - 09:11 PDT

This incident affected: Platform and Developer Center.